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What products does Roar Promo offer?

Roar Promo provides a wide range of promotional products including drinkware, apparel, bags, office
supplies, tech accessories, outdoor products, wellness items, and custom branded merchandise for
businesses, schools, events, and organizations.

Yes. Most products can be customized with logos, slogans, artwork, or branding using methods such as
screen printing, embroidery, laser engraving, heat transfer, UV printing, or debossing depending on the
product.

Once you select your product and quantity, Roar Promo will prepare a quote and digital proof for
approval before production begins. Pricing may vary based on product type, quantity, imprint colors,
and decoration method.

Customers are responsible for reviewing all proofs carefully, including artwork placement, spelling,
colors, and sizing. Production begins only after final proof approval.

Preferred artwork formats include AI, EPS, editable PDF, SVG, or other vector-based files. High-
resolution PNG or JPG files may also be accepted for certain imprint methods. Additional artwork setup
or cleanup charges may apply if files require modification.

Production times typically begin after proof approval and payment confirmation where applicable.

Standard production generally ranges from 5–10 business days depending on the product and order
size.

Artwork files can be uploaded during the ordering process or emailed directly to your Roar Promo
representative. For best print quality, vector artwork is strongly recommended.

Please include:
 Company logo or artwork files
 PMS color references if applicable
 Preferred imprint location
 Any special instructions for sizing or placement

If vector artwork is unavailable, Roar Promo may be able to assist with artwork recreation or cleanup
services for an additional fee.

Yes. Digital proofs are provided for approval before production starts. Orders are not processed until the
proof is approved by the customer.

Minimum order quantities vary depending on the product and customization method.

Standard production typically takes 5–10 business days after final proof approval. Larger or highly
customized orders may require additional time.

Yes. Rush production and expedited shipping may be available on select products for an additional
charge.

Yes. Product samples may be available upon request. Shipping charges may apply.

Roar Promo ships through major carriers including UPS, FedEx, DHL, and freight providers depending on
the order size and destination.

International shipping may be available on select products. Additional duties, taxes, and shipping fees
may apply.

Yes. Existing artwork and previous order information can often be reused for repeat orders.

Please contact Roar Promo promptly after delivery. We will review the issue and work toward an
appropriate resolution or replacement.

Many products support PMS color matching for better brand consistency, though exact color matches
cannot always be guaranteed across all materials and imprint methods.

Orders may be modified or canceled before production begins. Once production has started, changes or
cancellations may no longer be possible.

Contact Information – Roar Promo
General Contact Details

Phone:
(445) 270-9462

Address:
926 Borbeck Avenue
Philadelphia, PA 19111

Department Contacts
Sales & General Inquiries

Email: sales@roarpromo.com
For product inquiries, pricing requests, quotes, and general sales questions.

Orders Department
Email: orders@roarpromo.com
For order processing, blank orders, sample orders, and order-related updates.

Artwork & Design Support
Email: artwork@roarpromo.com
For artwork submissions, logo files, proof assistance, and art-related questions.

Customer Service & After-Sales Support
Email: support@roarpromo.com
For customer support, delivery issues, replacements, and after-sales assistance.