Order Tracking

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Return Period

Customized or branded products

Non-returnable unless defective or incorrect

Non-custom items

Returns accepted within 7–14 days of delivery (if unused and in original
packaging)

Any issue must be reported within 48 hours of receiving the order

We Send and Track Your Order Quickly, Accurately

Easily track your order anytime using your order number and email. Once your order is shipped, you will
receive a tracking link via email or SMS to monitor real-time delivery updates.

Get answers to all your questions you might have

We will answer any questions you may have about our online sales right here support@roarpromo.com

CONTACT OUR COMPANY

SEND US A MESSAGE

    CONTACT INFORMATION

    926 Borbeck Avenue, Philadelphia, PA 19111

    (445)270-9462

    support@roarpromo.com

    Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.

    Shipping Options

    We offer reliable international shipping to

    USA

    • Standard Shipping (5–10 business days)
    • Express Shipping (2–5 business days)

    Canada

    • Standard Shipping (6–12 business days)
    • Express Shipping (3–6 business days)

    United Kingdom

    • Standard Shipping (5–9 business days)
    • Express Shipping (2–5 business days)

    Shipping times may vary based on customs clearance, location, and carrier delays.

    Payment Method

    We use Stripe for secure and trusted payments.

    • Accepts all major credit & debit cards
    • Secure SSL encrypted checkout
    • Fast and global payment processing
    • Supports USD, CAD, GBP and other currencies

    All transactions are processed securely and Roar Promo does not store card details.